- Free delivery on orders over $100
- contact@glowscentedcandles.com
- 3702 Cavalier Drive
- Help
Glow collects only the information needed to process orders and support fundraising campaigns. We do not sell your personal information.
Security: We use reasonable safeguards and trusted providers to protect your information. Payments are processed through secure payment partners.
Questions or data requests: Email contact@glowscentedcandles.com
Because your Glow purchase supports fundraising groups, all fundraising purchases are final.
✅ No refunds
✅ No returns/exchanges (including scent preference changes)
Damaged or incorrect item?
Contact us within 7 days of delivery for a replacement (if available) or store credit.
To request help: Email contact@glowscentedcandles.com and include:
If a package is delayed or missing: Contact the carrier first, then email us and we’ll help.
Fundraising orders support the group/campaign selected at checkout. Once submitted, purchases typically cannot be reassigned to another fundraiser due to reporting and payout tracking.
Use candles safely:
Scent preferences and sensitivities vary and are not eligible for refunds/returns.
Glow Scented Candles LLC may offer SMS/text messaging communications to customers who voluntarily opt in to receive messages from us.
Types of messages: SMS messages may include order confirmations, order status updates, shipping and delivery notifications, customer support communications, and other service-related notifications. Promotional or marketing messages will only be sent to customers who have separately provided consent to receive such messages.
Message frequency: Message frequency varies depending on your interactions with Glow Scented Candles LLC, including your orders, customer support requests, and other communications you have opted into.
Message and data rates: Message and data rates may apply depending on your mobile carrier and mobile plan.
Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you choose to opt in again.
Help: For assistance with SMS messages, reply HELP or contact us at contact@glowscentedcandles.com.
Mobile information privacy: Glow Scented Candles LLC does not sell, rent, or share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and SMS consent data will not be used for unrelated marketing purposes or provided to third parties for marketing or promotional purposes.
Consent is optional: Providing consent to receive SMS messages is not a condition of purchasing products, creating an account, or receiving services from Glow Scented Candles LLC. Customers may use our website and make purchases without consenting to SMS communications.
By voluntarily opting in to receive SMS messages, you acknowledge that you have read and understood this SMS Messaging Policy.
📧 contact@glowscentedcandles.com
⏰ Monday–Friday, 9am–5pm CST
Glow Scented Candles LLC may offer SMS/text messaging communications to customers who voluntarily opt in to receive messages from us.
Types of messages: SMS messages may include order confirmations, order status updates, shipping and delivery notifications, customer support communications, and other service-related notifications. Promotional or marketing messages will only be sent to customers who have separately provided consent to receive such messages.
Message frequency: Message frequency varies depending on your interactions with Glow Scented Candles LLC, including your orders, customer support requests, and other communications you have opted into.
Message and data rates: Message and data rates may apply depending on your mobile carrier and mobile plan.
Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you choose to opt in again.
Help: For assistance with SMS messages, reply HELP or contact us at contact@glowscentedcandles.com.
Mobile information privacy: Glow Scented Candles LLC does not sell, rent, or share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and SMS consent data will not be used for unrelated marketing purposes or provided to third parties for marketing or promotional purposes.
Consent is optional: Providing consent to receive SMS messages is not a condition of purchasing products, creating an account, or receiving services from Glow Scented Candles LLC. Customers may use our website and make purchases without consenting to SMS communications.
By voluntarily opting in to receive SMS messages, you acknowledge that you have read and understood this SMS Messaging Policy.
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